RB = Ruth Badger LS = Lord Sugar RF = Richard Farleigh
P: The twenty-first century workplace is constantly changing. In many countries, the idea of a career for life is long gone. What employers want are skills that can be applied to a range of tasks and roles.
As a result, they look for flexible people who can demonstrate transferable professional skills as well as personal qualities that will benefit the company.
Here's an insider's guide to the skills and qualities that will get you hired and also help you survive in today's job market.
A large part of the academic experience is based around individual performance.
In business, however, things are quite different. You need to develop a range of transferable skills. And one thing that many recruiters put at the top of their list is the ability to work in teams.
YB: I would look at... can this candidate fit into the team well, do theywork well with people, are they passionate about the topic, do they think outside of the box?
AH: Employers value teamworking skills very highly indeed, so if you're studying, it's really important you try and get some experience.
Now, obviously, an internship's an ideal way to do this but you can also do it through part-time jobs, through vacation work, through voluntary work, or helping with societies and clubs while you're at university.
RB: Your experience at school is really, really important. So, if you played in a team - guess what?
You're a team player - you set goals, you can achieve.
P: Twenty-first century careers involve a lot of movement, not just between jobs, but also between industries and countries.
It's no good if your skill set locks you into one industry or even into one company, and this is where flexibility is important.
AH: Be prepared to develop attributes that are transferable across sectors so you can make the best moves for your career.
I'm talking about things likecritical thinking, which means analysing information very carefully, communication skills, problem solving, being able to influence people.
Make sure you work on yourcommunication skills - in person, on paper, face to face, in small groups, in large groups - you'll need to do this wherever you work, whatever job it is, across all sectors -communication skillsare absolutely key.
Employers are not just hiring a package of skills, they're hiring a person, and it's personal qualities that are of key importance: honesty, flexibility, enthusiasm - these things matter a lot.
YB: Be passionate - if you're really going to apply to a company that you're interested in, make sure your passion comes through and be genuine and authentic about that passion. You're going to work hard, you're going to play hard but you have to be passionate to be successful.
LS: It's their own determination that's gonna get them a job, right? Employers, you know, are gonna look at them not necessarily for the skills that they may have, but for the passion that they may, you know, express.
RF: Convince them that you have integrity. You know, integrity is very important, obviously. And convince them that you have ability, that you'll do everything you can to make that job work.
RB: If you are motivated and have a can-do attitude, you will get wherever you want.
P: So to sum up our insider's guide ... You need professional skills that can transfer from one job to another, especially the ability to be a good team player. And don't forget that employers look at the person behind the CV or résumé to identify the personal qualities they value in the work place.
**********
able to manage time well: able to meet deadlines: hand in work on time;
able to lead others
friendly: become socially involved;
careful: complete assignments well by following the instructions;
patient: keep working until you’ve mastered the material, when working with groups, give
others time to understand;
hard-working: do your work completely and on time.
use critical thinking : carefully checked information you found on the
internet to make sure it was true.
able to listen well: pay attention to other people in group work situations;
have good communication skills. spoke clearly when you gave a presentation and
1. If you already have a lot of work experience, it's best to choose the ________ format for your CV.
chronological
For experienced workers it is much more relevant to show employers your most recent work experience first. Your education is not so important because you have been working a long time.
2. Which of the following should be included on your British CV?
photograph
age
star sign
address ok
The Equal Opportunities Act states that details which may lead to discrimination should not be requested by employers. This means that employers are required by law not to inquire about your age, ethnicity, etc.
3. According to Jade, you should avoid putting a _________ on your CV.
education section
hobbies section ok
foreign qualification section
work experience section
Sailor Moon section
4. "I have a FTRH certification in hospitality, which is _________ a GCSE qualification."
equivalent to
5. When formatting your CV, which of the following is appropriate?
Arial font
You could use other fonts, but the other answers available are here would all be INAPPROPRIATE!
6. Complete the key achievement bullet point on John's CV:
"__________ sales person of the year in 2015".
Awarded
When writing in bullet points, it is not necessary to include a subject in your sentence. E.g.: "I was awarded..."
7. Complete the key achievement bullet point on Mary's CV:
"Developed ________ for interns."
training programme
8. Complete the duty bullet point on Mary's CV:
"Providing ___________ on the telephone."
customer service
It is possible to provide customer service on the telephone, as you can speak to customers. It is uncommon to provide either of the other two answers over the telephone.
9. If you do not have work experience, it's best to choose the ________ format for your CV.
Prepare concrete examples of how your past experiences, skills and abilities align with the job description. Strategize ways to address skills you still need to develop.
Strategize Answers
Brainstorm a list of stories you can share from your work situations, project-based or team work, campus activities, community service and leadership experience. Employers are investigating how you deal with problems, failures, difficult teams or supervisors.
Brainstorm examples and accomplishments from each experience. How did you handle problems, show initiative and contribute to the outcome?
Use the S.A.R. method to help you structure your answer to interview questions:
Situation. What problem or challenge did you encounter?
Action. What did you do to address this problem or challenge?
Results. What were the results of your actions?
Present examples of how you solved a problem, addressed a challenge or completed a task and tie it to the job.
Expect the employer to ask open-ended questions about a past experience that reveal any of the following:
Communication skills, leadership and organizational ability
Analytical and problem solving skills
Your decision-making process
Cooperative and/or competitive nature
Initiative, flexibility, creativity
Practice!! Draw from several types of experiences to show depth.
LinkedIn Interview Prep Tool: LinkedIn has an interview prep tool with sample questions and answers for many types of jobs, and an option to record yourself and rehearse your answers and get AI feedback on your voice and words per minute.
Types of Interview Questions
Behavioral Interview Questions
These questions seek insight into who you are, your experience (educational, work and leadership) and how you would fit into the job and organization. Here are some examples:
Tell me about yourself. (This question gets asked the majority of the time—expect it.)
Why did you choose to interview with our organization?
Of which three accomplishments are you most proud?
Tell me about a time when you were in a leadership position.
What skills or ideas do you bring to a job that another candidate may not be able to offer?
Where do you want to be in five years?
In which campus activities did you participate?
What job-related skills have you developed?
Give an example of a problem and how you solved it.
How do you think a former supervisor would describe your work?
Tell me about a time when you have persuaded others to adopt your ideas.
Tell me about a time you failed or made a mistake.
What kind of supervisor do you prefer?
Describe your experience working in a team.
How do you organize and plan major projects?
Describe your communication style.
Tell me about a time you showed leadership.
Tell me about a time you worked with a difficult person.
How do you handle competing priorities and deadlines?
Tell us about your experience working in diverse work environments.
Example of a Behavioral Interview Question and Response
Question: “Give me an example of a time when you took the initiative to improve a project.”
Respond using the SAR Method mentioned above:
“As a peer advisor at the Career Center, students often asked me how to find job opportunities in business. (Situation) Since I am also curious about this industry and had taken a web-authoring class, I asked my supervisor if I could create a website linked to our home page discussing many of the different business options (Action). After developing the site, I shared the online resource with the professional staff at the Career Center. They were so pleased with the resource that they now refer students to the site during their advising sessions (Result). If I’m hired, I’ll work to make information accessible at this job.”
Questions to Ask Employers
At the close of an interview, you will have an opportunity to ask questions. Ask strategic questions that help you assess the job or highlight your knowledge about the company or position. Questions related to salary, benefits, vacation time and schedule should wait until the employer initiates those topics or you are offered the position. Leave knowing when decisions will be made and what you need to do. Prepare 2-3 questions, such as:
Always include “What is the next step in the hiring process?”
or
“When should I expect to hear from you or should I contact you?”
Can you describe a typical day in this job?
What types of assignments might I expect in the first six months on the job?
What will the first three weeks be like? Is training provided?
What do you like best about your job/company?
What products (or services) are in the development stage right now?
Do you have plans for expansion?
What are the immediate priorities for this position in the first 3–6 months?
How is success measured in this role?
What are the biggest challenges someone in this role might face?
What characteristics do the achievers in this company seem to share?
Is there a lot of team/project work?
What are your growth expectations for the next year?
can you see me work in this company?
do you think i am the perfect person for your company?
what did you chose me for this interview?
""What are the immediate priorities for this position in the first 3–6 months?"
"How is success measured in this role?"
What are the biggest challenges someone in this role might face?
++++++++++++++++
Talk over to discuss something in detail.
Fill out to complete a form or document by providing the required information.
Come across to find or discover something by chance.
Go over to review or examine carefully.
Get through to complete a task or endure a difficult situation.
Follow up to check on something or someone after an initial contact.
Take on to accept a responsibility or task.
Turn down to refuse or reject something.
Think through to consider all aspects of something before making a decision.
Brush up on to review or improve your knowledge of a skill or subject.
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